C&C Care is an additional service that covers the risk of damage to your device. It is valid for one year and must be activated at the same time as the purchase of the device and can be extended for an additional 12 months if subscribed by the annual expiration date.
C&C Care covers the repair or replacement of your device in case of unlimited accidental damage and provides for the replacement of the device if it cannot be repaired.
If your device is damaged, you can go to your nearest C&C Authorized Service Center or contact Customer Care toll-free at 800 121 660 Monday through Friday from 9 a.m. to 7 p.m. (excluding holidays). Once service coverage is verified, the case management process will be initiated.
Terms and conditions iPhone and iPads.
Terms and conditions iPhone Pro and iPad Pro.
In case of damage to your AirPods or AirPods Pro (headphones or case) you can go directly to one of our stores and request repair or replacement of the device, subject to service coverage.
Terms and conditions.
C&C Care covers damage to remanufactured iPhone up to a maximum of 70% of the purchase price of the product. If the damage is greater, you will be responsible for the remaining cost of repair. If you decide to opt out, C&C will disburse a Gift Card equal to 70% of the amount spent to purchase the device and keep the damaged device.
The service is valid for 12 months and must be activated at the same time as the purchase of the remanufacturediPhone and cannot be extended for years after the first.
In case of device damage you can contact 080 562 2398 Monday to Friday from 9 a.m. to 6 p.m. (excluding holidays). C&C Customer Care will verify the coverage and start the process of handling the case.
Terms and conditions.
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